July 31, 2017
Just one of the articles from Pet Care Pro Quarterly, IBPSA’s digital magazine for pet care services professionals. Read the current issue online here. by Susan Briggs We all know the importance of your customer service system, but can basic communication serve as a competitive advantage in your business? There is an irony in the digital age, that makes communication easier than ever before, that our reality finds communication getting worse versus better. It is challenging to provide exceptional customer […]
July 24, 2017
Just one of the articles from Pet Care Pro Quarterly, IBPSA’s digital magazine for pet care services professionals. Read the current issue online here. If you are somewhere over 10 years old, then you’re old enough to remember a time when pet food options were more limited. When, for better or for worse, making a decision on what to feed your pet didn’t feel like a life or death decision. When walking down the pet food aisle at the grocery […]
July 20, 2017
Just one of the articles from Pet Care Pro Quarterly, IBPSA’s digital magazine for pet care services professionals. Read the current issue online here. By Ben Day Earlier this year, a pet boarding facility in Osceola County, Florida, was robbed at gunpoint. According to law enforcement reports, two men walked into the facility and struck up a conversation with an employee behind the check-in counter. Moments later, they drew handguns, pointed them at the employee, and demanded money from the […]
July 14, 2017
Whether you plan on boarding your pet for a day or a week, make sure you know who is caring for your family member. Ask questions! To help pet parents choose the best pet care for their furry family members, IBPSA has a handy, downloadable guide with 29 key questions to ask when interviewing a potential pet care facility. The guide, which can also be printed and distributed as a trifold for sharing, is also perfect for concerned citizen groups […]
July 12, 2017
Just one of the articles from Pet Care Pro Quarterly, IBPSA’s digital magazine for pet care services professionals. Read the current issue online here. When it’s so easy to learn and interact online now – webinars, podcasts, Facebook Live – has the importance of attending live and in-person professional conferences been rendered obsolete? You’re virtually keeping in touch with business colleagues and you’re busy, tired, and business is going pretty well as it is. Why even bother? As the Fifth […]
July 6, 2017
The latest issue of Pet Care Pro Quarterly is out! Read it online or, from your desktop, you can also download as a PDF (just click the “down” arrow from upper left at the link). This issue is jam-packed with informative and entertaining business insight, news, and trends for pet care services providers – don’t miss it! READ IT NOW
June 16, 2017
FOR IMMEDIATE RELEASE The International Boarding & Pet Services Association (IBPSA) hosts a free webinar on Thursday, June 22, 2017, at 1 p.m. Central, to address canine influenza or dog flu. The dog flu has now been reported in over 30 states after a big outbreak flared up in Chicago, Illinois. The southern part of the United States including Florida, Georgia, Kentucky, Louisiana, North Carolina, South Carolina, and Tennessee is currently experiencing the brunt of the highly contagious disease. All […]
June 14, 2017
Just one of the articles from Pet Care Pro Quarterly, IBPSA’s digital magazine for pet care services professionals. Read the current issue online here. The talented Ricky on piano. Photo courtesy Steve Dale. by Vicki L. Thayer DVM, DABVP (Feline, Executive Director, Winn Feline Foundation with Steve Dale, CABC In Las Vegas on March 10, 2017, fifteen dedicated Winn Feline Foundation volunteers, all experts in their fields, came together for a day of intensive review of nearly 40 research grant […]
June 13, 2017
One last invitation to participate in our Annual Pet Services Financial Survey (and, yes, the cat can help) We asked the professional research firm conducting our Annual Pet Services Financial Survey for just a little more time to try to make this important industry survey truly valuable with as much input as possible, and our request has been granted. If you have not yet participated in the survey, we really need your help. If you are a pet care services […]
June 12, 2017
Thank you to everyone who helped make our inaugural Pet Care Services Business Education Week such a success. Close to 200 of you registered for the free webinars and we could not be more pleased. We are planning on a “second annual” event next year, but aiming for earlier in the year before summer busy season hits. Stay tuned! Heard of “whisker fatigue”? Interesting article in the New York Times last week on this theory behind feline eating issues. From […]