May 17, 2017

Flyball!

Just one of the articles from Pet Care Pro Quarterly, IBPSA’s digital magazine for pet care services professionals. Read the current issue online here. by Steve Corona Flyball…the rock and roll of dog sports! At first glance, Flyball is quite the contrast to the more traditional obedience based events. Loud with barking dogs and their handlers getting them amped up, it’s like attending a rock concert versus a symphony. But don’t let the apparent chaos fool you, these dogs are […]
May 15, 2017

Fast Bites (May 15, 2017)

Happy Monday, IBPSA Members! “Before we launch into quick news and reminders, I have a personal request – will you help us with our Annual Pet Services Survey? As of today, a few dozen of you have contributed – THANK YOU! – but the deadline is looming and we need many more for this survey to be of true value not only for your business but for the industry as a whole. The survey results will reveal key benchmarks and […]
May 9, 2017

What Pet Resorts Need To Know About Reputation Management

Just one of the articles from Pet Care Pro Quarterly, IBPSA’s digital magazine for pet care services professionals. Read the current issue online here. by Phillip Barnhart In 101 Dalmations, dogs spread news and gossip using the “twilight bark”.  If dogs and cats really could provide reviews today, reputation management would be easy. But with humans involved, you can’t count on Danny the Great Dane at Hampstead to get the word out. The reality is human reviews on review and […]
May 8, 2017

Fast Bites (May 8, 2017)

Quick news and reminders for you… Arizona Legislative Update: In November, Arizona voters approved increasing Arizona’s minimum wage to $10.00 per hour which became effective January 1st and will increase incrementally each year up to $12.00 on January 1, 2020. Effective July 1, 2017, there is also a paid sick leave requirement. Learn more here. We’ll have much more on the subject of workplace violence in our next issue of Pet Care Pro Quarterly but, in the meantime, this recent […]
May 1, 2017

Fast Bites (May 1, 2017)

Quick news and reminders for you… Hopefully you have already seen our new Pet Care Pro Quarterly (Q2 2017) released last week. We have been overwhelmed by the kind words and excitement for the new format. We are already working hard on our Q3 issue. It will be here before we all know it! If you haven’t seen it yet, you can check it out here. We’ve got TWO FREE WEBINARS for IBPSA Members in May: May 11, 2017 @ […]
April 27, 2017

Pet Care Pro Quarterly – Q2 2017

IBPSA is proud to announce the launch of our new online magazine, Pet Care Pro Quarterly. Our Q2 2017 issue is now online in digital format at the link, below. From your desktop, you can also download as a PDF (just click the “down” arrow from upper left at the link). In this issue, we profile a pet care facility in Arizona helping “pet parents” plan for the future and we take you into the thrilling world of Flyball (the […]
April 25, 2017

A Pal For Life: How One Pet Care Facility is Helping Pet Owners Plan for the Future

Just one of the articles from Pet Care Pro Quarterly, IBPSA’s digital magazine for pet care services professionals. Read the current issue online here. by Carmen Rustenbeck , Founder and Executor Director, IBPSA Part of the IBPSA team recently had the privilege of visiting with one of our member facilities, Pal’s Inn Pet Resort, LLC, in Fountain Hills, Arizona. As a point of interest, Fountain Hills lays claim to one of the tallest fountains in the world. While a plume […]
April 24, 2017

Fast Bites (April 24, 2017)

Happy Monday, IBPSA Members! Quick news and reminders for you… We’re making the leap to online magazine format for our big quarterly news update. Hope to have it out to you this week, so watch your inboxes! It is filled to the brim with informative and entertaining business insight. PACCC announced their very first Certified Professional Animal Care Manager (CPACM) exam last week. We know many of you have been waiting for this one. It will be offered in June […]
April 23, 2017

Inside a Pet Parent’s Head

Independent survey of more than 650 pet owners asks the why  versus the how much they invest in certain pet boarding, pet sitting services and apps, and veterinary services by Charlotte Biggs Why do pet owners make certain pet care decisions? The recently released National Pet Owner Preferences Study reveals why “pet parents” spend their money on pet boarding, pet sitting services and apps, and veterinary services. IBPSA teamed with Merck Animal Health to commission the study of 652 pet […]
April 14, 2017

Fast Bites (April 14, 2017)

Good Friday morning! We’re heading to Chicago on Monday, so here are your Monday fast bites for your TGIF. Quick news and reminders for you… Our Annual Pet Services Survey will be officially announced shortly, but we want to start spreading the news now because we need everyone’s help with one the most valuable surveys for our industry! The survey results will reveal key benchmarks and financial insights to help you wisely spend and budget for your business. PLUS you […]