October 4, 2016

A Conference for the Business of Pet Care

The Sixth Annual IBPSA Pet Care Services Educational Conference & Trade Show happens October 2-4, 2018, in St. Louis, Missouri. Pre-conference workshops kick-off September 30 – October 1. Join hundreds of pet care professionals for a business and education-focused event, presented by the International Boarding & Pet Services Association (IBPSA). The pet care business conference features a world-class line-up of speakers and exhibitors to educate and inspire pet care services providers including the owners and managers of pet boarding and […]
September 9, 2016

How to Take the PACCC Exam

We were pleased to host a live online webinar on how to take the first Professional Animal Care Certification Council exam happening in November (2016). More than 250 pet care professionals attended the live webinar to learn about becoming a Certified Professional Animal Care Provider (CPACP) but, if you missed it, you can now watch it online, below. We also have details on our PACCC certification resources for preparing for the exam here. Independent certification in the pet care industry […]
August 31, 2016

Pet Care Business Basics Now Part of IBPSA

Online education presented by industry experts joins forces with the International Boarding & Pet Services Association to help pet care businesses put their best paw forward The International Boarding & Pet Services Association (IBPSA) is proud to announce that Pet Care Business Basics is now part of IBPSA, reinforcing the professional trade association’s dedication to education and success in the pet care services industry. Pet Care Business Basics is a multi-session online course presented by leading pet care professionals. The […]
August 25, 2016

How to Take the PACCC Exam

HOW TO TAKE THE PACCC EXAM What is PACCC? Why does it matter? FREE Live Webinar Thursday, September 8, 2016 @ 11am Central Third party independent certification is on the cusp of becoming a reality for the pet care services industry. This November, the Professional Animal Care Certification Council (PACCC) will offer the first exams for Certified Professional Animal Care Providers (CPACP). In this free online webinar, you will learn all about PACCC, what it means to the industry and […]
August 19, 2016

Senior Pet Boarding Stories

This summer, we read a heartbreaking story about a senior dog that was seriously abused by a pet sitter hired through a popular online service. While it was difficult to see, it reminded IBPSA of why we do what we do. Why we’re proud of our membership and our commitment to education, training, and Code of Conduct. The reason the caring and concerned pet owner offered as to why he chose an in-home pet sitter was he “worried about how […]
August 18, 2016

How to Handle the Unannounced Facility Tour Request and Gain New Clients

It’s probably safe to say that most pet care facilities don’t hope for unannounced tour requests. Do you want new clients? Yes. Are you proud of your facility? Yes. Do you want to drop – or can you even drop – what you’re juggling at the moment to conduct a surprise tour? Probably not, even if your facility is impeccable and something you would love to show off. For smaller facilities with less staff, it can be even more of […]
August 9, 2016

Top 5 Tips for Getting the Most Out of Attending a Pet Care Industry Conference

The pet-related conference schedule is action-packed as we move toward fall. Many of you may have just attended SuperZoo and on the horizon this fall are WIPIN and PB&D (“Hershey”). Of course, the conference we’re most excited about is the 2016 IBPSA Pet Care Services Educational Conference & Trade Show happening October 18-20, 2016, in Las Vegas. But no matter what conference you attend, tips from industry experts Carmen Rustenbeck, Charlotte Biggs, and Ben Day will help you maximize the […]
July 28, 2016

Annual Pet Care Services Financial Survey Report Released

Annual Pet Care Services Financial Survey Report Released New data indicates pet care services industry financially impacted by increased competition while underutilizing potential business boons Las Cruces, NM – July 28, 2016 – This past spring, International Boarding and Pet Services Association (IBPSA), in conjunction with business consultant, Crystal Canine, commissioned an online financial survey of 109 pet care service business owners based on their 2015 financials. Compared to the prior year’s survey, the results indicate that the pet care […]
July 13, 2016

Annual Pet Care Services Financial Survey Report

Earlier this year, we conducted our Annual Pet Care Services Industry Financial Survey. The survey results are now in and the 80+ page report packed with industry data and statistics to help you benchmark your company’s performance is ready for purchase. IBPSA MEMBERS – Purchase in the Store in your member dashboard and save $15 off the non-member price. LOG-IN HERE. NON-MEMBERS – To purchase the report, CLICK HERE. OR save big on the report and enjoy all of the […]
July 7, 2016

Key Data from the Pet Care Services Industry Financial Survey

Key findings from the 2016 Pet Care Services Industry Financial Survey will be discussed in a live, online presentation on Wednesday, July 13, 2016, at 1pm Central. Carmen Rustenbeck and Charlotte Biggs of the International Boarding and Pet Services Association (IBPSA), and Susan Briggs of Crystal Canine, will present and answer questions regarding the survey results and the current state of the industry. How is the pet care services industry performing in today’s economy? How is it performing compared to […]