January 6, 2024

7 Essential Customer Service Tips for Pet Care Businesses

In the rapidly growing and highly competitive pet care industry, providing exceptional customer service is as vital as the care you offer to the pets themselves. Whether you’re running a pet sitting business, grooming or training service, boarding facility, or veterinary clinic, your approach to customer service can significantly impact the success of your business. At IBPSA, we are committed to helping our Members provide the best possible care for pets while building lasting business relationships with pet owners. Here […]
January 3, 2024

IBPSA Joins Coalition Advocating for Expansion of 529 Savings Plans

If enacted, proposed legislation would allow 529 plans to be used for postsecondary skills training and credentialing, such as IBPSA’s certification programs. For American families seeking to set aside funds for their children’s future education expenses, investment accounts known as 529 plans offer a multi-beneficial option. However, these plans are currently subject to a significant limitation: they do not cover expenses related to postsecondary credentials and skills training, such as government-issued licenses, nongovernmental certifications, registrations, and other specializations. Fortunately, a […]