May 25, 2024

Create a More Comfortable Environment for Pets with Fear Free® Certifications

For many animals, trips to the vet’s office, boarding facility, or other pet care facility can trigger significant stress and anxiety, creating an unpleasant experience for both the pets and their owners. Established with a mission to prevent and alleviate these fearful feelings, our friends at Fear Free® offer online education for veterinary professionals, pet care services professionals, animal welfare communities, and pet owners. At IBPSA, we were proud to assist with creating Fear Free’s curriculum for pet boarding and daycare […]
May 22, 2024

Show Your Commitment to Pet Health with the Heroes for Healthy Pets® Certification Program

In the ever-growing pet care industry, ensuring the health and safety of our animal companions is not only an ethical matter—it’s crucial for the reputation and continued success of your business. Recognizing the need for boarding facilities, veterinary practices, grooming facilities, and other pet care businesses to stay on top of the latest infectious disease management best practices, IBPSA—in collaboration with the National Association of Veterinary Technicians in America (NAVTA) and Pet Sitters International—is pleased to present the Heroes for […]
May 20, 2024

Enhance Your Canine Care Expertise with These Certifications

Most dog owners regard their canine companions as beloved members of the family—so when choosing pet care service providers, they tend to seek out those with a strong reputation and a demonstrated commitment to providing the highest level of care. Regardless of your specific niche in the competitive and rapidly growing pet care industry, obtaining professional certifications is a powerful way to signify your expertise and dedication to excellence while providing peace of mind for your customers. Canine Certification Opportunities […]
March 15, 2024

Accelerate Your Team’s Success with the AdaptivEdge Readiness Survey

For employers in the pet care services industry, a well-trained, skilled staff is crucial for ensuring the safety and well-being of pets and the success of the business. In seeking innovative ways to help our Members empower their teams and raise the bar for pet care excellence, IBPSA is excited to introduce the AdaptivEdge Readiness Survey. This comprehensive tool provides a solution for assessing and enhancing the capability, confidence, and readiness of your team members to increase their knowledge and […]
March 11, 2024

How Can IBPSA Support Your Pet Care Services Business?

Each year, pet owners around the world spend hundreds of billions of dollars on their beloved pets, with Americans alone spending over $120 billion. For businesses in the pet care services industry, this translates to an abundance of opportunities for growth and success—as well as ever-increasing competition. To help pet care businesses gain an edge in this dynamic industry, IBPSA offers comprehensive support, a wealth of resources, and a community of like-minded professionals. Whether you’re already an IBPSA Member or […]
January 6, 2024

7 Essential Customer Service Tips for Pet Care Businesses

In the rapidly growing and highly competitive pet care industry, providing exceptional customer service is as vital as the care you offer to the pets themselves. Whether you’re running a pet sitting business, grooming or training service, boarding facility, or veterinary clinic, your approach to customer service can significantly impact the success of your business. At IBPSA, we are committed to helping our Members provide the best possible care for pets while building lasting business relationships with pet owners. Here […]
January 3, 2024

IBPSA Joins Coalition Advocating for Expansion of 529 Savings Plans

If enacted, proposed legislation would allow 529 plans to be used for postsecondary skills training and credentialing, such as IBPSA’s certification programs. For American families seeking to set aside funds for their children’s future education expenses, investment accounts known as 529 plans offer a multi-beneficial option. However, these plans are currently subject to a significant limitation: they do not cover expenses related to postsecondary credentials and skills training, such as government-issued licenses, nongovernmental certifications, registrations, and other specializations. Fortunately, a […]