October 9, 2019

IBPSA Pet Care Business Excellence Award Winners Announced

The winners of the IBPSA Pet Care Business Excellence Awards were announced on October 1, 2019, at the 2019 IBPSA Pet Care Services Educational Conference & Trade Show. The awards, nicknamed the Ibbys, were established by the International Boarding & Pet Services Association (IBPSA) to honor those businesses raising the bar for professionalism and success in the pet care services industry. The following winners were determined based on a nomination and independent selection committee process: Club DSS/Dog Sitting Services by […]
August 12, 2019
Dog swimming in water

Blue-green Algae Risk Information for Pet Care Providers

What do you know about blue-green algae dangers to pets? Last week, IBPSA shared an article from the Austin-American Statesmen about two dogs that had died from the toxic algae after swimming in the city of Austin’s popular Lady Bird Lake. From that article: “According to the Merck Veterinary Manual online, blue-green algae can produce toxins that are poisonous to dogs. Some symptoms of algae poisoning include vomiting, diarrhea, jaundice, loss of appetite, stumbling, seizures and excessive salivation.” In response to […]
August 8, 2019
Image of a litter and dog waste disposal bin in a park setting

Sustainable Solutions for Pet Waste Disposal

Just one of the articles from Pet Care Pro Quarterly, IBPSA’s digital magazine for pet care services professionals. Read the current issue online here. The Environmental Protection Agency in the U.S. has posted on its website “Do You Scoop the Poop?” an informational PDF produced by Rhode Island Stormwater Solutions. In it, as part of a discussion on animal waste as “one of the many seemingly small sources of pollution that can add up to big problems for water quality, […]
January 31, 2017

Good From Bad: Education, Certification, and Collaboration in the Face of Legislation

By Carmen Rustenbeck Executive Director & Founder, International Boarding & Pet Services Association (IBPSA) IBPSA hit the ground running in 2017! Hard to believe we’re already a month into the new year. But, before we press any further, we wanted to take a breath and reflect on last year and how it will impact the future of the pet care services industry.  Many changes took place in 2016 that will affect our industry – some good, some bad. Always with […]
December 6, 2016

What Other Pet Care Facilities Are Saying About Pricing For Profit

IBPSA’S next Pricing For Profit (P4P) Workshop takes place in Chicago, February 26-27, 2017. If your business has not taken advantage of this unique opportunity dedicated to helping pet care facilities maximize profits, put it in your budget now (just $575 for IBPSA Members, $675 for Non-Members), make a plan to attend, and learn. A lot. Don’t wait another year to ensure a growing, secure financial future for you and your business. Pricing For Profit really works. This is what […]
April 12, 2015

Free Webinar on April 22nd!

We’re opening up our monthly free IBPSA webinar on April 22nd to all this month. Market Hardware is back with SEO secrets – they are one of our most popular presenters and always provide a robust webinar. To learn more and register CLICK HERE.
March 2, 2015

Member Webinar March 4th

NEXT IBPSA MEMBER WEBINAR MARCH 4TH 10am PST / 11am MST / 12pm CST / 1pm EST GETTING THEM TO PLAY…YOUR STAFF WITH YOUR DOGS! Are the dogs in your playgroups bored? Do staff stand around, minds in a far away place? It sounds crazy, but teaching staff to properly play and engage with dogs needs to be part of your training curriculum. Learn more during our March 4th free IBPSA member webinar! In this seminar, led by The Dog […]
February 10, 2015

Member Webinar February 25th

WHAT LOYALTY PROGRAM IS RIGHT FOR YOU? Our next free IBPSA member webinar on Wednesday, February 25th, addresses a well-designed loyalty program that rewards the pet care provider, the client, and the pet. Did you know that repeat customers spend 67% more than a new one (BIA/Kelsey) and that building loyalty with just 5% more customers would lead to an increased average profit per customer of between 25% – 100% (The Loyalty Effect)? This month’s free IBPSA member webinar addresses […]
November 30, 2012

An Original Recipe Revisted

Hello Again Readers! The cooking magazine clean up is still in progress and the pile of recipes (that I am sure I will cook – one day) continues to grow. This Holiday Season I wanted to use a recipe that I had found last year but finding that recipe was a challenge.   I searched through my pile of recipes but could not find this one recipe. Regret is what came next….if I had left the recipes in the magazines I […]
July 4, 2012

Cooking Up New Ideas

As business owners we become so focused on the day to day activities that we forget to look at the bigger picture. We have discussed money and business plans but now it is time to focus on how you keep growing so that your business can grow. We often plan to attend the industry trade show and conference or a regional meeting. Those are great times to meet with other business owners and share ideas. But sometimes we can learn […]