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Demonstrate Your Commitment to Pet Safety with PACCC Certifications

For pet care services professionals, taking definitive steps to ensure pet safety is crucial for building trust with pet owners and advancing business success. One of the most powerful ways to create a reliably safe environment for pets is to obtain certification through the Professional Animal Care Certification Council (PACCC). At IBPSA, we are proud to serve as a PACCC Gold Sponsor, with many of our Members now independently certified by PACCC. Read on to learn what IBPSA Members and other pet care professionals should know about PACCC’s certification programs.

What is the Professional Animal Care Certification Council (PACCC)?

Founded in 2016, PACCC is a 501(c)(6) nonprofit organization that launched the first professional pet care certifications conducted by an independent third party. By introducing objective, stringent testing and certification to the rapidly growing and relatively easy-to-enter pet care services industry—which has occasionally been damaged by news reports of serious pet accidents and deaths—PACCC has been instrumental in promoting a higher standard of pet care, safety, and quality.

Certifications through PACCC

There are three levels of certification available through PACCC, depending on the recipient’s industry experience and degree of responsibility:

  • Certified Professional Animal Care Provider (CPACP) – this certification is designed for individuals who are in charge of the daily handling of animals at a professional pet care business, including boarding and daycare facilities, grooming, training, and pet sitting.
  • Certified Professional Animal Care Manager (CPACM) – a manager is the person in charge of the day-to-day operation of a professional pet care business. Managers bring a high level of knowledge and understanding about the importance of quality care for pets, pet parents, and/or the employees they oversee.
  • Certified Professional Animal Care Operator (CPACO) – this is intended for individuals responsible for the overall operation of a professional pet care business. An operator is an expert committed to animal care excellence, who provides a safe, nurturing, and educational environment for pets, the individuals who care for them, and all who visit the business.

Obtaining PACCC Certifications

As a professional pet care provider, PACCC certification confirms your knowledge of professional animal care, helps to set you apart from the competition, and guides pet parents in choosing qualified and dedicated providers. As a PACCC Gold Sponsor, IBPSA is pleased to offer our Members the educational resources and preparation needed to successfully pass the intensive PACCC exams. The following IBPSA courses are specifically recommended by PACCC to prepare for the certification exams:

  • Species-Specific. Developed by veterinarians and industry experts, IBPSA’s species-specific education and certification programs provide an invaluable base of pet care knowledge. They are designed to help pet care professionals understand basic concepts and best practices, with programs focused on canines, felines, ferrets, rabbits, guinea pigs, and avian species.
  • Heroes for Healthy Pets: Infectious Disease Management Certification Program. Sponsored by IBPSA, the National Association of Veterinary Technicians in America (NAVTA), and Pet Sitters International, this program was created to help pet care businesses stay free of infectious disease. It covers best practices of sanitation and preventing the spread of transmissible diseases among dogs, including canine infectious respiratory disease complex (CIRDC), leptospirosis, parvo, and distemper. Topics include how to recognize the clinical signs of illness in dogs, options for prevention, and management of outbreaks in group environments.

After adequate preparation, pet care professionals can visit to register for a PACCC certification exam, which is offered three times a year.

To learn more about how an IBPSA Membership can help you become certified through PACCC, visit!