February 10, 2011

Are You “Adding Value” To Your Services?

Last year, I took my dog to a doggie daycare for the day. I usually purchase several days worth of daycare to get a better rate which is “added value” to me. But this particular day the doggie daycare was trying to meet an in-house goal. As I purchased my “daycare package” of choice, they met a “mile marker” and rewarded me, the customer, with a dollar bill. Now, I can hear you saying a buck? Really? How is that […]