Our next Pet Care Services Business Education Week happens March 11-15, 2019. It all happens online and is FREE for IBPSA Members! The session and speaker line-up is available, below. Not an IBPSA Member? You can purchase admission (see, below).

IBPSA Presents
Pet Care Services Business Education Week
March 11-15, 2019


IBPSA is excited to once again present Pet Care Services Business Education Week, a week-long series of business webinars devoted to the world of pet care services. As always, this educational event will be FREE for IBPSA Members but, this year, we’re opening up to Non-members* as well for just $149 for the entire week of classes.

Check out the session and speaker line-up, below!

*Not an IBPSA Member? You can join right now. In addition to this week of free webinars, IBPSA offers Members free monthly webinars throughout the year, a video library of all webinars available 24/7 through your IBPSA Member dashboard, along with exclusive deals and benefits from IBPSA Vendor Members, the IBPSA Online Education Center for certifications, and Premium level membership that brings 100+ education courses for you and your staff. Learn more: ibpsa.com/why-join-ibpsa


Background Checks Why, When & How
Presenter: Jason Waggoner, ACUTRAQ
11:00 – 12:00 Central, Monday, March 11, 2019
Do you screen potential employees? Would you even know where to start? In this session, you’ll get the basics of background checks to help ensure you’re getting accurate information while complying with applicable laws to help you make intelligent, informed hiring decisions.

Starting Strong: Optimizing Your Online Presence from Opening Day
Presenter: Amy Toman, Founder, AMT Digital Consultants LLC
1:00 – 2:00 Central, Monday, March 11, 2019
For new business owners, an optimized online presence is the best competitive strategy. Google My Business listings and websites work together to represent your business to your market. In this session, we’ll discuss how to optimize both so you’re found in the top tier of businesses in your area.


Financing: Preparing Your Business for Expansion and Understanding What Loan Options are Available
Presenter: Heather Rinkol, Account Manager, CapitalSource
1:00 – 2:00 Central, Tuesday, March 12, 2019
Whether you’re in your first year of business ownership or have been established for many years, knowing and understanding key elements to bank financing is important. This session is designed for business owners who are looking at purchasing commercial real estate, expanding to additional locations, or thinking of building a facility from the ground up. Better understand the requirements of obtaining a bank loan and the best way to present your business to get an approval; when preparing your business to afford your expansion plans, know what is needed for cash flow; and get the lowdown on the benefits and challenges of each structure when considering leasing versus purchasing commercial real estate.


Mining Existing Clients for Additional Income
Presenter: Kelly Cullum, CEO/Owner, Best Friends Fur Ever Inc
1:00 – 2:00 Central, Wednesday, March 13, 2019
Are you being a true consultant to your customer? Offering new services that could benefit their pet? Are you being innovative in your services? In this session, you’ll learn seven strategies to build credibility and trust that will increase repeat/same customer sales.


Networking on Purpose
Presenter: Courtney D. McWilliams, CEO, MaryMac’s Doggie Retreat
11:00 – 12:00 Central, Thursday, March 14, 2019
Are you a new business owner? Are you looking for new ways to grow your business? If this is you, then you are in the right place. Courtney will teach you how to Network on Purpose. It doesn’t matter if you are walking into a large networking event, a small one-on-one meeting, or leveraging social media, this workshop will teach you how to network with a purpose, on purpose.

He Looked Good on Paper: Finding the Person Behind the Resume
Presenter: Peg Banks, CPACM, Daycare Manager, Dog Tired Doggie Daycare
1:00 – 2:00 Central, Thursday, March 14, 2019

Using the interview as a communication tool, you can expand your rapport with applicants to determine the best fit for your team – regardless of job experience or qualifications. What are their capacities for learning your systems, understanding your priorities, and fulfilling your expectations?


PIX & Mingle: Previewing the Launch of Pet Information Exchange Groups
Presenters: Ben Day and Mike Hajduk
11:00 – 12:00 Central, Friday, March 15, 2019
Later this year, IBPSA will launch PIX Groups, a Pet Information Exchange (PIX) group of you and your peers gathering to bounce ideas off each other, discuss ideas that work, and those that don’t, in a collaborative, friendly, and educational environment. PIX Group members are bound to not disclose confidential information you might share, and the group size will be thoughtfully maintained to keep the conversation lively, balanced, and personable. PIX Groups also benefit from a third-party facilitator to keep discussions on topic and on track. In this preview, you will learn more about PIX Groups and the qualifications required to participate.