Every Day Safety: Workplace Violence – Robbery

Just one of the articles from Pet Care Pro Quarterly, IBPSA's digital magazine for pet care services professionals. Read the current issue online here. By Ben Day Earlier this year, a pet boarding facility in Osceola County, Florida, was robbed at gunpoint. According to law enforcement reports, two men walked into the facility and struck up a conversation with an employee behind the check-in counter. Moments later, they drew handguns, pointed them at the employee, and demanded money from the register. They were able to make off with an undisclosed amount of money, but no one was injured during the incident. The...

Every Day Safety: Heat Stress Protection

Just one of the articles from Pet Care Pro Quarterly, IBPSA's digital magazine for pet care services professionals. Read the current issue online here. Oh, the joy of summer! Your clients are planning vacations and your profit margins will be going up. But, oh, the other “joy” of summer. As mild days give way to soaring temperatures and thick, oppressive humidity, the season also calls for extra precautions. Along with this joyous time lurks the danger of having one of your valued clients or workers get sick due to heat exposure. There are precautions you, as an employer,...

How to Take the PACCC Exam

We were pleased to host a live online webinar on how to take the first Professional Animal Care Certification Council exam happening in November (2016). More than 250 pet care professionals attended the live webinar to learn about becoming a Certified Professional Animal Care Provider (CPACP) but, if you missed it, you can now watch it online, below. We also have details on our PACCC certification resources for preparing for the exam here. Independent certification in the pet care industry is about to become a reality and IBPSA is proud to be a part of it.

Senior Pet Boarding Stories

This summer, we read a heartbreaking story about a senior dog that was seriously abused by a pet sitter hired through a popular online service. While it was difficult to see, it reminded IBPSA of why we do what we do. Why we’re proud of our membership and our commitment to education, training, and Code of Conduct.

The reason the caring and concerned pet owner offered as to why he chose an in-home pet sitter was he "worried about how his senior dog would fare in a kennel environment." We’re hoping we can take this heartbreak as an opportunity...

FLASH SALE: Pet Care Business Safety Education Products

You don't need to be a super-hero to prevent or survive a disaster, but you do need to be super-prepared.

And to help you get super-prepared, we're having a FLASH SALE on safety-related educational products available exclusively for IBPSA Members* - see details, below.

Safety matters not only for the lives and well-being of your clients and staff, but from a financial standpoint as well. OSHA very recently handed down a $120,000 fine for putting workers at risk for blocking emergency exit routes, an inoperable mechanical fire door, exposing workers to slip/trip/fall hazards, and not training their employees on an Emergency Action...

Pet Industry Job Interviews: Top 10 Eyebrow Raisers

by Jamie Migdal I’ve hired many, many people in the last 20 years – dog walkers, pet sitters, dog trainers, shelter workers, admin staff, tech developers – and I like to think that I’ve pretty much heard it all during job interviews. Occasionally I’ll still have those magical moments when I realize that I have not, in fact, heard it all. (I love those moments.) I’ve spent a lot of time over the last 18 months at FetchFind listening to what pet industry employers have to say about searching for staff, and so in the spirit of traditional New Year’s listicles,...

Pet Care Facility Weather Emergency Preparedness: You’re Ready, Right?

By Ben Day, Business Safety Consultant Hurricanes. Tornadoes. Flooding. The list of potential weather disasters for any business is a scary one. But if you have insurance, you’re covered. Right? Wrong. How will you pay your employees with a crippled business and no revenue. And, here’s the biggie for pet care facilities that insurance cannot take care of, where will you house the animals you care for if your facility is, if not completely destroyed, at least temporarily unusable? Do you have an Emergency Action Plan? If not, put one in place. Now. September is National Preparedness Month and there is no better time...